At 9999bd, protecting the privacy and personal data of every player across Bangladesh is a fundamental obligation — not an afterthought. This Privacy Policy explains precisely what data we collect, why we collect it, how we use and store it, and what rights you hold over your information at every stage of your relationship with the 9999bd platform.
Welcome to the 9999bd Privacy Policy. 9999bd operates an online casino and cricket betting platform serving adult players throughout Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. This Privacy Policy describes how 9999bd collects, processes, stores, shares, and protects personal data submitted by users of the 9999bd website at https://9999bd.biz and any related mobile-optimised interfaces.
By registering an account on 9999bd, depositing funds, placing bets, participating in promotions, or otherwise accessing any feature of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you must not use the 9999bd platform and should contact [email protected] to close any existing account.
9999bd is committed to handling all personal data with integrity, transparency, and strict technical safeguards. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Every data-processing activity described in this policy serves a specific, legitimate operational or legal purpose directly related to your use of the 9999bd platform.
This Privacy Policy should be read alongside the Terms & Conditions and the Responsible Gaming policy, both of which are incorporated by reference and together form the complete regulatory framework governing your use of 9999bd.
9999bd collects personal data through several distinct channels: information you provide voluntarily during registration and account management, data generated automatically through your use of the platform, and information obtained from third-party payment processors and identity verification partners as part of our KYC and AML obligations. The categories of data collected are described below.
When you create a 9999bd account, we collect the following information:
When you make deposits or withdrawals on 9999bd, our payment processing systems collect and log:
As you interact with the 9999bd platform, our systems automatically record:
If you contact 9999bd's customer support team or use any in-platform communication feature, we retain:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity | Name, DOB, NID, mobile number | User-provided at registration / KYC |
| Financial | bKash number, transaction amounts | Payment processor relay |
| Behavioural | Bet history, session duration | Automated platform logging |
| Technical | IP address, device type, browser | Automatic on access |
| Communications | Support emails, chat transcripts | User-initiated contact |
9999bd processes personal data only for specific, legitimate purposes. We do not use your data for any purpose incompatible with the reason for which it was collected. The primary purposes for which 9999bd processes personal data are as follows:
Marketing Opt-Out: If you no longer wish to receive promotional communications from 9999bd, simply email [email protected] with the subject line "Unsubscribe — Marketing" and we will remove you from all marketing lists within two (2) business days. Opting out of marketing does not affect your ability to use the 9999bd platform or receive essential service communications such as transaction confirmations and account security alerts.
9999bd processes your personal data on the following legal bases, each of which applies to the specific processing activities identified:
9999bd does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
To facilitate your deposits and withdrawals, 9999bd shares relevant transaction data (including your mobile wallet number and transaction amount) with our authorised payment processing partners, including the operators of bKash, Nagad, Rocket, and Upay integrations, as well as Visa and Mastercard network processors and supported Bangladeshi banks (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank). These processors receive only the minimum data necessary to complete the transaction and are contractually bound to handle it securely.
Where enhanced KYC verification is required, 9999bd may share your submitted identity documents with authorised third-party identity verification service providers. These providers process your documents solely to confirm identity and age and are prohibited from using your data for any other purpose.
9999bd's casino games are provided by third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. These studios may receive an anonymised session token and game result data necessary to deliver the game experience and ensure accurate settlement. They do not receive your name, NID, mobile number, or financial data.
9999bd may disclose your personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required by applicable law, court order, or regulatory instruction. In such cases, 9999bd will disclose only the minimum information necessary to satisfy the legal requirement and will, where legally permitted, notify you of such disclosure.
In the event that 9999bd undergoes a merger, acquisition, or transfer of substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via the contact details on your registered account, and the acquiring entity will be required to honour the commitments made in this Privacy Policy.
All third parties with whom 9999bd shares personal data are required by contract to implement appropriate technical and organisational security measures, to process the data only for the stated purpose, and to delete it when no longer required for that purpose.
9999bd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal retention obligations, and to resolve any disputes or enforce our agreements. The retention periods applicable to each category of data are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML / legal obligation |
| Transaction Records | 7 years from transaction date | Financial record-keeping |
| KYC Documents | 5 years after account closure | AML / regulatory requirement |
| Betting & Gaming History | 3 years from the date of activity | Dispute resolution / responsible gaming |
| Support Communications | 3 years from last interaction | Dispute resolution / quality assurance |
| Marketing Consent Records | Until opt-out + 1 year | Proof of consent |
| Technical / Log Data | 90 days | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that ensures it cannot be re-identified. Where anonymisation is used, the resulting anonymised data may be retained indefinitely for statistical and service improvement purposes.
9999bd employs a layered set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. Our key security controls include:
Your Role in Security: While 9999bd implements robust technical controls, the security of your account also depends on your own behaviour. Never share your 9999bd password with anyone. Never respond to communications claiming to be from 9999bd that ask for your password or OTP. If you believe your account has been compromised, contact [email protected] immediately.
9999bd uses cookies and similar tracking technologies to ensure the proper functioning of the platform, to remember your session state, and to analyse how users interact with the site so that we can improve the experience for all players across Bangladesh.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, login state, security tokens, CSRF protection | Session (deleted on browser close) |
| Functional | Remembering language preference, preferred game view, responsible gaming settings | Up to 12 months |
| Analytical | Aggregated, anonymised page view and feature usage statistics for service improvement | Up to 24 months |
Essential cookies are strictly necessary for the platform to function and cannot be disabled without preventing you from logging into or using 9999bd. Functional and analytical cookies may be disabled through your browser settings. Please note that disabling certain cookies may affect the responsiveness or personalisation of some platform features. Instructions for managing cookies in the most commonly used browsers (Chrome, Firefox, Safari, Samsung Internet) are available in each browser's help documentation.
9999bd does not use advertising cookies, third-party remarketing pixels, or social media tracking scripts that follow you across other websites outside the 9999bd platform.
As a user of 9999bd, you have a number of rights in relation to the personal data we hold about you. 9999bd is committed to honouring these rights promptly and without unnecessary complication. To exercise any of the rights listed below, please contact [email protected] with a clear description of your request and sufficient information to verify your identity.
You have the right to request a copy of all personal data 9999bd holds about you. We will provide this within 30 days of a verified request, free of charge for the first request in any 12-month period.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Updates to your registered mobile number or name require identity verification before being processed.
You may request deletion of your personal data where it is no longer needed for the purpose it was collected. Note that data subject to mandatory legal retention periods (e.g., AML records) cannot be deleted until those periods expire.
You may ask 9999bd to restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or while you await the outcome of an objection request.
Where data is processed on the basis of your consent or for contractual necessity, you have the right to receive a structured, machine-readable copy of the data you have provided to 9999bd so that you may transfer it to another service if you choose.
You have the right to object to 9999bd processing your personal data on the basis of legitimate interests, including for direct marketing purposes. Objections to marketing are always honoured immediately and unconditionally.
Response Timeline: 9999bd will acknowledge all data rights requests within 72 hours and will provide a full response or fulfilment within 30 calendar days. In cases of complexity or high volume, this period may be extended by a further 30 days with prior notice. All requests must be submitted to [email protected] and will be subject to identity verification before any data is disclosed or modified.
9999bd enforces a strict minimum age of 18 years for all account registrations and gaming activity. We do not knowingly collect personal data from any individual under the age of 18. Age verification is conducted at registration via mobile OTP and may be supplemented by documentary KYC checks at any stage.
If 9999bd becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately suspended, all data will be securely deleted, and any deposits received will be returned to the originating payment method after appropriate verification. Parents or guardians who believe their child has registered an account on 9999bd should contact [email protected] immediately with relevant details so that the matter can be investigated and resolved promptly.
18+ Only. 9999bd is an adult gaming platform. If you are under 18 years of age, you are strictly prohibited from registering an account, making a deposit, or placing any bet or wager on the 9999bd platform. Misrepresentation of age constitutes a serious breach of the 9999bd Terms & Conditions and may be referred to the relevant authorities.
9999bd's primary platform infrastructure is operated to serve players in Bangladesh. However, some of our authorised third-party service providers — including game content studios such as Pragmatic Play, Evolution Gaming, and Spribe, as well as certain technical infrastructure providers — may process data on servers located outside Bangladesh.
Where personal data is transferred outside Bangladesh to a third-party processor, 9999bd ensures that appropriate safeguards are in place. These safeguards include contractual data processing agreements that impose obligations on the recipient equivalent to those in this Privacy Policy, and technical measures to ensure that the data remains protected to the same standard as it would be within Bangladesh. 9999bd does not transfer personal data to any recipient that cannot provide adequate data protection guarantees, and we review our third-party processors' security practices on a regular basis.
9999bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform features, or our internal data-handling practices. When a material change is made to this policy, 9999bd will notify registered users via a prominent notice displayed on the platform upon login, and where possible, via a notification sent to the mobile number registered on your account.
The "Last Updated" date at the top of this page will always reflect the date on which the most recent version of the Privacy Policy came into effect. We encourage you to review this page periodically so that you remain informed of how 9999bd protects your personal data. If you disagree with any changes to this policy, you have the right to close your account by contacting [email protected] before the updated policy takes effect.
Continued use of the 9999bd platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. Minor clarifications and non-material formatting changes may be made without notification, though the updated date will still be revised to reflect any such edits.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 9999bd handles your personal data, please do not hesitate to get in touch with our dedicated privacy support team. We are committed to addressing all privacy-related enquiries thoroughly and within the timescales described in Section 9 above.
You may contact the 9999bd privacy support team by emailing with the subject line "Privacy Enquiry". Please provide your registered account username and a clear description of your enquiry so that we can direct your request to the appropriate team member without delay.
Our customer support team is available daily from 08:00 to 00:00 Bangladesh Standard Time (BST, UTC+6). We aim to acknowledge all privacy-related emails within 72 hours and to provide a substantive response or resolution within 30 calendar days in accordance with our data rights commitments.
Privacy Support Contact:
Email: [email protected]
Subject line: Privacy Enquiry
Response time: Within 72 hours (acknowledgement) / 30 days (full response)
Support hours: 08:00 – 00:00 BST (UTC+6), 7 days a week
Every data-handling decision at 9999bd is guided by six core privacy principles that apply equally to every player across Bangladesh.
All data transmitted between your device and 9999bd is protected by 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never exposed in plain text during transmission.
9999bd has never sold, rented, or traded player personal data to any third party for commercial gain. Your data is used exclusively to operate your account, process payments, and improve the 9999bd platform experience.
You can access, correct, export, restrict, or delete your personal data at any time by contacting our support team. Marketing opt-outs are honoured within 48 hours. Your data rights are unconditional and free to exercise.
9999bd retains data only for as long as legally required or operationally necessary. Clear retention schedules govern every data category, and data is securely deleted or anonymised as soon as its retention period expires.
Your 9999bd account is protected by OTP-based two-factor authentication linked to your registered Bangladeshi mobile number. This ensures that even if your password is compromised, your account remains inaccessible to unauthorised parties.
When this Privacy Policy changes in a material way, 9999bd notifies you via the platform and your registered mobile number before the change takes effect. You always have the option to close your account if you disagree with any update.
Now that you understand how 9999bd protects your privacy, explore the platform with confidence — live cricket odds, premium slot games, and instant BDT payouts via bKash and Nagad, available 24/7 across Bangladesh.